Shipping Policies

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. If your item does not turn up please email our customer support team.

Shipment methodEstimated delivery timeShipment cost
Royal Mail Tracked U.K.2 to 3 business daysFirst Class £4.55
Second Class £4.00
Royal Mail Tracked Europe3 to 5 business days£9.15
Royal Mail Worldwide5 to 7 business days£10.55

Customs, Duties and Taxes
Custom Slipmats Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged Goods
Custom Slipmats Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.