Shipping Policies

Shipping Policies

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. If your item does not turn up please email our customer support team.

Shipment method Estimated delivery time
Royal Mail Tracked U.K. 2 to 3 business days
Royal Mail Tracked Europe 3 to 5 business days
Royal Mail Worldwide 5 to 7 business days

Customs, Duties and Taxes
Custom Slipmats Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged Goods
Custom Slipmats Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.